L
Loco
AI-Powered Customer Service

Transform YourCustomer Service

Deliver exceptional customer experiences with AI-powered conversations, intelligent routing, and real-time insights.

index.html
<script
  src="https://your-domain.com/widget.js"
  data-organization-id="your-org-id"
  data-position="bottom-right"
></script>
Simple Integration

Integrate AI Assistant Instantly

Add a single script tag to your website and start resolving customer issues with AI-powered support.

Automate support in minutes

An embeddable AI widget that resolves customer issues using your data. Let AI handle the volume while you focus on complex cases.

1

Upload Your Knowledge

Drag and drop any documents into your Knowledge Base. Our AI reads and understands your data using advanced RAG technology.

2

Embed the Widget

Add a single script to your website. The AI-powered widget instantly starts resolving customer issues based on your data.

3

Monitor Conversations

Oversee multiple conversations at once from your dashboard. The AI handles routine queries while you focus on what matters.

4

Seamless Escalation

When needed, the AI escalates to human agents. Otherwise, it resolves issues autonomously, 24/7.

24/7
Autonomous Resolution
90%
Issues Resolved by AI
<1min
Average Response Time

Everything you need to succeed

Powerful features to help you deliver world-class customer support

AI-Powered Conversations

Intelligent AI agents that understand context and deliver personalized responses to your customers.

Smart Routing

Automatically escalate complex issues to the right team members with intelligent prioritization.

Real-Time Analytics

Track performance metrics and customer satisfaction with comprehensive dashboards and insights.

Enterprise Security

Bank-grade security with end-to-end encryption and compliance with industry standards.

Multi-Channel Support

Seamlessly manage conversations across web, mobile, and embedded widgets.

Knowledge Base Search

AI-powered RAG system that searches your documentation to provide accurate answers instantly.

See Loco in Action

Explore the powerful features that make Loco the ultimate customer support platform

Embed widget screenshot

Seamlessly embed AI chat widgets into any website

Customization screenshot

Customize your widget appearance to match your brand

Knowledge base screenshot

Build intelligent knowledge bases for accurate responses

Plugin screenshot

Extend functionality with powerful plugins

Voice call screenshot

Enable voice conversations for natural interactions

Loved by teams worldwide

See what our customers are saying about their experience with Loco

Loco has transformed how we handle customer support. The AI-powered conversations are incredibly natural, and response times have improved by 80%. Our team can now focus on complex issues while the AI handles routine inquiries seamlessly.

SC

Sarah Chen

Head of Customer Success at TechFlow Inc.

The intelligent routing system is a game-changer. It automatically escalates issues to the right team members, reducing resolution time significantly. The real-time analytics give us insights we never had before.

MR

Michael Rodriguez

VP of Operations at CloudScale

The knowledge base search feature is phenomenal. Our support agents can find answers instantly, and customers get accurate responses every time. The RAG system truly understands context and delivers personalized solutions.

EW

Emily Watson

Customer Experience Director at DataViz Solutions

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