Automate support in minutes
An embeddable AI widget that resolves customer issues using your data. Let AI handle the volume while you focus on complex cases.
Upload Your Knowledge
Drag and drop any documents into your Knowledge Base. Our AI reads and understands your data using advanced RAG technology.
Embed the Widget
Add a single script to your website. The AI-powered widget instantly starts resolving customer issues based on your data.
Monitor Conversations
Oversee multiple conversations at once from your dashboard. The AI handles routine queries while you focus on what matters.
Seamless Escalation
When needed, the AI escalates to human agents. Otherwise, it resolves issues autonomously, 24/7.
Everything you need to succeed
Powerful features to help you deliver world-class customer support
AI-Powered Conversations
Intelligent AI agents that understand context and deliver personalized responses to your customers.
Smart Routing
Automatically escalate complex issues to the right team members with intelligent prioritization.
Real-Time Analytics
Track performance metrics and customer satisfaction with comprehensive dashboards and insights.
Enterprise Security
Bank-grade security with end-to-end encryption and compliance with industry standards.
Multi-Channel Support
Seamlessly manage conversations across web, mobile, and embedded widgets.
Knowledge Base Search
AI-powered RAG system that searches your documentation to provide accurate answers instantly.
See Loco in Action
Explore the powerful features that make Loco the ultimate customer support platform
Seamlessly embed AI chat widgets into any website
Customize your widget appearance to match your brand
Build intelligent knowledge bases for accurate responses
Extend functionality with powerful plugins
Enable voice conversations for natural interactions